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Last updated: 20th December, 2023


iHeat Awarded Iconic Which? Trusted Trader Accreditation

iHeat Awarded Iconic Which? Trusted Trader Accreditation

Key takeaways

  • iHeat awarded prestigious Which? Trusted Trader status.
  • Which? are one of the most trusted consumer champions in the UK.
  • As Which? Trusted Traders iHeat have demomnstrated excellence in dedication to their customers and performance.

Receiving the Which? Trusted Trader Accreditation is just the beginning. At iHeat, we understand the importance of not just maintaining but continually enhancing the high standards we’ve set.

iHeat's Pioneering Approach in Heating Services: Achieving Which? Trusted Trader Accreditation

The Which? Trusted Trader Accreditation: A Symbol of Excellence

Earning this accreditation is a significant milestone. It represents the trust our customers have in us and our commitment to consistently delivering quality service. 

"We are thrilled to be acknowledged as Trusted Traders by Which?, this recognition only further fuels our ongoing pursuit of excellence and dedication from every member of our team."

iHeat Co-founder and Director, Rick Hope

Meeting High Standards

The Which? Trusted Trader Accreditation is a prestigious and rigorous endorsement process that recognises reputable traders in various trades, such as home improvement and motor industries. The assessment process is elaborately designed, incorporating several steps aiming to ensure consistent quality and professionalism across participating businesses.

The assessment process consists of several components, including credit reports to validate a business' financial health, and customer satisfaction checks, where the accreditation team reaches out to recent customers for feedback. 

Additionally, proper documentation – such as insurance policies, terms and conditions, and complaints procedures – is meticulously examined by trading-standards professionals. Overall, the experience and trade knowledge of businesses are evaluated to guarantee the highest level of service to consumers.

Introduction to Our Innovative Services

At iHeat, we're not just another boiler installation company; we are revolutionising the industry with our unique blend of convenience, quality, and rapid service. 

Our achievement of the Which? Trusted Trader Accreditation is a testament to our commitment to excellence in service and customer satisfaction.

Streamlining Boiler Installation with Advanced Technology

Gone are the days of waiting for on-site assessments. At iHeat, our technology-driven approach allows us to provide fast and efficient services, respecting our customers' time and convenience.

Rapid and Transparent Online Quoting

We've transformed the quoting process. Our online system provides free, fixed-price quotes in just 60 seconds, offering our customers clarity and efficiency.

Nationwide Next-Day Installation: Meeting Urgent Needs

We understand the urgency of heating needs. That's why we offer next-day installation services across the nation, demonstrating our dedication to prompt and efficient customer service.

Only the Best Boiler Brands

Our commitment to quality is reflected in our selection of boiler brands. We stock only the best, like Vaillant, Viessmann, Ideal, Alpha, and Worcester Bosch, ensuring quality and satisfaction in every installation.

Below is an in-depth comparison of these brands, focusing on their standout models and unique industry positions.

Comparative Analysis of Standout Models


Standout Model

Energy Efficiency

Unique Features

Environmental Impact


ecoTEC Plus


Eco-friendly, quiet operation

Reduced carbon emissions


Vitodens 100-W


Compact design, smart compatibility

Low emissions technology


E-Tec Plus

High efficiency

Compact, cost-effective

Energy-saving operation


Logic Plus


User-friendly, easy installation

Efficient energy use

Worcester Bosch

Greenstar i


Robust build, smart controls

Eco-conscious design


Vaillant's eco-friendly ethos shines in their ecoTEC range, particularly the ecoTEC Plus and ecoTEC Exclusive models. These boast top-tier energy efficiency and reduced carbon footprints. They're known for quiet operation and user-friendly controls, making them a harmonious blend of performance and environmental responsibility.


Viessmann's Vitodens series, especially the 100-W and 200-W, are hallmarks of high-efficiency and technology. These models feature compact designs and stainless steel Inox-Radial heat exchangers for durability. Advanced features like smart thermostat compatibility offer enhanced control and user convenience.


Alpha Heating Innovation's E-Tec range, particularly the E-Tec Plus, offers a fine balance between affordability and quality. Notable for their impressive energy efficiency and compact size, these boilers are suitable for various home types, making them an ideal choice for straightforward, efficient heating solutions.


Ideal Boilers, especially the Logic Plus range, are lauded for their reliability and value. These boilers stand out with their efficiency, user-friendly interface, and compactness, favoured for their ease of installation and maintenance. They come with comprehensive warranties, offering peace of mind and reliability.

Worcester Bosch

A leader in the market, Worcester Bosch is synonymous with quality and reliability. The Greenstar range, including models like Greenstar i, Si, and CDi, is known for its efficiency and robust build quality. These boilers blend innovative features such as smart thermostat compatibility with user-friendly controls, making them a top choice in many homes.

Instilling Trust and Confidence in Our Services

This accreditation fortifies the trust and confidence you place in us. At iHeat, we uphold a solid reputation, adhering to the stringent standards set by the Which? Trusted Trader program. Our track record of exceptional customer service and effective communication is reflected in the numerous positive reviews and recommendations we’ve received.

Furthermore, this accolade emphasises our proficiency in addressing and swiftly resolving any concerns you may encounter. We are committed to handling issues in a professional and timely manner, ensuring your complete satisfaction with our services.

Upholding and Enhancing Standards

Receiving the Which? Trusted Trader Accreditation is just the beginning. At iHeat, we understand the importance of not just maintaining but continually enhancing the high standards we’ve set. This means consistently improving our services, adhering to a strict code of conduct, and ensuring our terms and conditions reflect the latest industry regulations and consumer expectations.

Receiving which? Trusted trader accreditation is just the beginning. At iHeat, we understand the 


As If our Which? Trusted Trader status wasn't enough proof of our expertise and dedication, we also boast a 5 start Trustpilot score and rating of Excellent.

This further highlights our position as one of the leaders in the UK modern heating landscape.

Continuous Improvement and Customer Focus

In our journey of continuous improvement, we regularly review and refine our business practices, complaint resolution procedures, and engagement with dispute resolution services. We believe in proactive measures to elevate every aspect of our operations.

Our commitment to ethical and reliable behaviour is unwavering. At iHeat, we ensure ongoing compliance with a rigorous code of conduct that governs all our business practices and customer interactions.

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Frequently Asked Questions

What is the Which? Best Buy Awards 2024?

The Which? Best Buy Awards in 2024 are an initiative to recognize and celebrate companies that excel in providing exceptional products and services to British consumers. These awards focus on quality customer experiences and value-for-money products, setting high standards for companies to achieve and maintain.

What is a Which? Best Buy Boiler?

A Which? Best Buy boiler is a heating solution that has been rigorously tested and evaluated by experts, ensuring high quality and energy efficiency. Boilers receiving this certification are recognized for their reliability and performance, offering the best heating solutions for homes.

What is a Which? Best Buy Combi Boiler?

A Which? Best Buy combi boiler is a dual-function heating system that provides central heating and on-demand hot water without separate storage tanks. These boilers are acknowledged for their exceptional reliability, efficiency, and consumer satisfaction, distinguishing them in the market.

What is a Which? Trusted Trader 2024?

The Which? Trusted Trader status in 2024 indicates a company's commitment to providing trustworthy, consumer-focused services. Companies with this endorsement, like iHeat, adhere to a strict Code of Conduct and are recognized by the UK's largest independent consumer organisation for their high standards and quality services.

What is the Which? Awards Combi Boiler?

The Which? Awards for combi boilers are given to the top-performing boilers in terms of efficiency, reliability, and customer satisfaction. These awards highlight boilers that stand out from competitors, showcasing their commitment to excellent products and customer service.

What is the Meaning of Which? Best Buy?

The Which? Best Buy status is an endorsement that signals a product or service has excelled in various critical areas such as performance, efficiency, quality, and customer satisfaction. This prestigious status is awarded after thorough testing and evaluation, providing consumers with assurance of the product's or service's reliability and quality.

Stephen Day profile photo
Article by
Stephen Day | Co-founder
Gas Safe registered and FGAS certified engineer with over 20 years experience in the heating and cooling industry.