Get in contact

Contact iHeat with your order reference, a description of the issue and any error message. Photos or a short video can help our aftercare team understand the problem and arrange the next steps.

Include your quote or order reference and a short description of what you need. For a technical problem, add the product model, fault code and photos if you can take them safely.

Check your spam or junk folder first. If your results page is still open, use Save quote to resend the link and check the email address. Otherwise, contact iHeat with the email address used for your quote.