1. Policies and Commitment

iHeating Solutions Ltd has implemented a comprehensive set of policies and procedures that demonstrate our commitment to preventing modern slavery, including a Code of Conduct, Supplier Code of Conduct, and Human Rights Policy. These policies clearly outline our expectations regarding ethical behaviour, labour practices, and human rights standards for our employees, contractors, and suppliers.

2. Risk Assessment and Due Diligence

iHeating Solutions Ltd conducts regular risk assessments to identify potential areas of vulnerability to modern slavery within our operations and supply chains. We prioritise high-risk areas and implement targeted due diligence processes, including:

1. A.
   Screening and vetting of suppliers and contractors, with a focus on their labour practices, compliance with laws, and adherence to our Supplier Code of Conduct.
2. B.
   Conducting audits and site visits to verify compliance with our standards and identify potential issues related to modern slavery.
3. C.
   Collaborating with external organisations and experts to gather information on industry-specific risks and best practices.

3. Training and Awareness

iHeating Solutions Ltd provides regular training and awareness programs for employees, contractors, and management to ensure they understand the risks of modern slavery, recognize the signs of potential exploitation, and know how to report concerns. This training covers:

1. A.
   An overview of modern slavery and its various forms.
2. B.
   The legal requirements and company policies related to modern slavery prevention.
3. C.
   The roles and responsibilities of employees and management in preventing modern slavery.
4. D.
   The process for reporting suspected incidents of modern slavery, including available resources and support mechanisms.

4. Reporting and Whistleblowing

iHeating Solutions Ltd has established a confidential and secure whistleblowing mechanism that allows employees, contractors, suppliers, and other stakeholders to report any concerns or suspicions related to modern slavery without fear of retaliation. We investigate all reports thoroughly and take appropriate action to address any identified issues, including cooperating with law enforcement authorities when necessary.

5. Remediation and Continuous Improvement

If any incidents of modern slavery are identified within our operations or supply chains, we implement remediation measures to address the issue, support affected individuals, and prevent further exploitation. This may include:

1. A.
   Working with suppliers to improve their labour practices and compliance with our standards.
2. B.
   Termination of contracts with suppliers or contractors found to be involved in modern slavery.
3. C.
   Providing assistance and support to affected individuals, such as access to counselling, medical care, or legal services.

6. Measures to Prevent Modern Slavery in Staff and Supply Chains

1. A.
   Policies: Establish clear policies, such as our Code of Conduct and Supplier Code of Conduct, outlining our commitment to preventing modern slavery and setting expectations for ethical behaviour and labour practices.
2. B.
   Risk Assessment: Conduct regular risk assessments to identify potential vulnerabilities to modern slavery within our operations and supply chains, prioritising high-risk areas for further due diligence.
3. C.
   Supplier Screening: Vet suppliers and contractors for compliance with our standards and applicable laws, ensuring they adhere to our Supplier Code of Conduct and maintain ethical labour practices.
4. D.
   Audits and Monitoring: Perform audits and site visits to verify supplier compliance with our standards, monitor labor practices, and identify potential issues related to modern slavery.
5. E.
   Training and Awareness: Provide training for employees, contractors, and management on modern slavery risks, signs of exploitation, and reporting procedures, fostering a culture of vigilance and accountability.
6. F.
   Reporting and Whistleblowing: Implement a secure, confidential whistleblowing mechanism for reporting concerns related to modern slavery without fear of retaliation, ensuring timely investigation and appropriate action.
7. G.
   Remediation: Address identified incidents of modern slavery by working with suppliers to improve labour practices, terminating contracts with non-compliant suppliers, and supporting affected individuals.
8. H.
   Continuous Improvement: Regularly review and update policies and procedures to ensure their effectiveness in preventing modern slavery and align with industry best practices.

We continually review and update our policies and procedures to ensure their effectiveness in preventing modern slavery, incorporating lessons learned from identified incidents, and aligning with industry best practices. By implementing these procedures, iHeating Solutions Ltd demonstrates its commitment to identifying, mitigating, managing, and preventing modern slavery within its operations and supply chains, ensuring compliance with applicable laws and regulations and upholding high ethical standards.