Frequently asked questions

Here's how a typical boiler installation process goes:

• The engineer will start by removing your old boiler.
• They will chemically flush your heating system to ensure optimum efficiency.
• The new boiler and any additional pipework or equipment will then be fitted.
• A thorough boiler test is conducted, and all paperwork is completed.

Once the boiler installation is complete, the engineer will guide you through its operations and routine checks.

To keep your warranty in check, the boiler needs to be registered. This will be completed by iHeat for you.

We perform both gas boiler installations and LPG boilers.

For standard combi boiler replacements, our expert team usually completes the installation within a day. However, for more bespoke installations – such as changing the boiler type, relocating the boiler, or enhancing your heating system – the process may extend over two or more days, always ensuring the highest standards of quality and service.

Yes - any engineers subcontracted by iHeat are fully Gas Safe registered and have undergone all the necessary training and background checks to ensure your new boiler will be installed swiftly and safely.

iHeat offers nationwide boiler installation as fast as the next day, and only uses engineers local to the area of each specific installation, saving you both time and money.

To check an engineer for peace of mind please visit the gas sefety register.

Yes - iHeat quotes are completely free, fixed-price, and fully carried out online. The reason we opt for this streamlined process of online quotes is to remove the need for potentially time consuming and progress delaying on-site location assessments when trying to get a new boiler.

iHeat’s quotes are fixed-price to assure customers we are completely transparent in our practices and want to keep them as fully informed as possible during their boiler installation process.

We provide flexible and secure boiler financing options, ranging from 24 months to a 10-year plan, allowing you to comfortably spread out the cost.

You have the option to pay a deposit of up to 50% to reduce your monthly payments.

Simply finish your checkout and apply for finance on our site. We'll promptly inform you about your approval status.

Here’s an example of what our finance might look like:

• Cash Price: £2,150.00
• Amount of Deposit: £1,075.00
• Total Amount of Credit: £1,075.00
• Loan Term: 120 months (10 years)
• Annual Rate of Interest (Fixed): 7.36%
• Monthly Repayment: £15.55
• Representative APR: 12.9%
• Total Cost of Credit: £791
• Total Amount Payable: £2,941.00

Looking for a boiler with 0% APR finance? Check out our selection on our easy-to-use, instant online quote page to find the perfect fit for your home.

Absolutely! iHeat operates with complete transparency and with our customers' satisfaction at the heart of everything we do

iHeat’s dedicated customer service/support team is made up of friendly, easy to talk to industry experts who are on hand to answer any questions you might have, clear up anything you’re not sure of or dissuade any anxiety you might be feeling regarding your new boiler installation.

We’re here to help you out whatever you need, please don’t hesitate to contact us via phone (0333 305 6880) or live chat, our office hours are 8am-6pm Mon-Thur, 8am-5pm Fri, 10am-2pm Sat. If you smell Gas call 0800 111 999 immediately!

The time frame for iHeat boiler installation usually depends on several factors specific to each unique case, such as:

• Property type
• Property location
• Boiler type (combi, system or heat-only)
• Conversion or installation

Where possible, iHeat can have your brand new boiler installed and up and running as fast as the next day.

We understand that a boiler is a necessity in any household, therefore aim to complete your installation as fast as possible for you, while still maintaining safety.

iHeat has already revolutionised the heating industry, transforming it from a laborious task that could potentially take weeks into as simple as click, pick and relax.

Yes - iHeat are one of the leading lights in the heating industry, and over the past several years have established themselves as one of the most reputable boiler companies in the UK.

With a 5-star rating on Trustpilot, accrued from over 7000 customer reviews, and a service rated ‘Excellent, iHeat’s stellar reputation is clear for all to see.

Constantly raising the bar in terms of their service and performance, iHeat has been awarded the prestigious Which? Trusted Trader accreditation. This is only the beginning however, as iHeat promises to not only maintain but build upon these levels of excellence as the company continues to go from strength to strength.

Instead of carrying out potentially disruptive and delaying location assessments, at iHeat we aim to make the quotation process as quick and efficient as possible, we do this by offering a free, instant online quote.

After answering some simple multiple choice questions regarding your current home heating system, our iHeat quote software algorithm rapidly and accurately determines which boilers would be ideal for you.

You can get an instant, free, fixed price quote on a brand new boiler that comes with next day installation from one of our Gas Safe registered engineers, right here. Simply fill in your current heating system information and choose from our huge range of powerful boilers to suit your needs, it really is that easy.

We don't currently install radiators, but customers can feel free to ask our expert engineers to quote radiator prices separately for them.