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Frequently asked questions

Fixed online prices, with quick-fast installations.

General

How will my boiler installation go on the day?

Is iHeat Gas Safe certified?

Are iHeat quotes fixed-price?

Can I get a boiler on finance from iHeat?

Do iHeat offer customer support after my installation?

How fast can I get a new boiler from iHeat?

Are iHeat a reputable company?

Does iHeat carry out on site surveys?

How do I get an iHeat quote?

How much does a new boiler cost?

Does iHeat install radiators?

Are iHeat’s prices fixed?

What Does kW mean?

What is a flue?

How do I know which boiler is right for me?

Which iHeat boilers are compact?

Are your installers Gas Safe registered?

What is a combi boiler?

How does the finance work?

What's a representative finance example?

Which iHeat boilers are 0% APR finance?

What time will the installer come?

Do I need to be present during the installation?

Will materials arrive with the installer?

How long does installation take?

Will you dispose of my old boiler?

What do I need to do prior to my Install?

Does iHeat offer a power flush?

What is the difference between a Power Flush and a Chemical Flush?

Will my install require scaffolding?

Does iHeat subcontract engineers?

Do I need to activate my warranty?

Who carries out my annual service?

What does my warranty cover?

Who do I contact if I have a problem?

How do I top up my boiler?