Heat pump questions

iHeat offers a stress free way to purchase your heat pump installation online.

With our easy to use website, you can get an instant quote and price estimate! We have a wide selection of heat pumps for you to choose from depending on your needs.

iHeat will ask you for information about your home, give advice and help guide you through the process of finding the right solution for you.

Then you will have a choice of dates for our experienced team to install your new heat pump.

If you’re still unsure about anything you can always pick up the phone and give us a call. We’d be more than happy to help.

Yes! The price includes your new heat pump along with any required parts and the labour costs for installation.

Yes! Through the government’s Boiler Upgrade Scheme (BUS), you may be eligible for a £7,500 grant towards the cost of a new air source heat pump.

We’ll apply on your behalf and handle the paperwork for you—making it easy to take advantage of the grant and reduce the upfront cost of installation.

Our HQ is located in Bolton, in the heart of the North West, but our fully qualified engineers work nationwide.

Yes — for heat pump installations, we carry out an on-site survey to take detailed measurements of each room. This allows us to perform a full heat loss calculation and design a system tailored to the specific heating needs of your home.

Heat pump installations typically take around 2–3 weeks from quote to completion. This allows time for the on-site survey, system design, and arranging all necessary materials and steps for a smooth installation.

You can get an instant, free, estimated price quote on a brand new heat pump that comes with installation included by one of our fully qualified engineers, right here. Simply fill in your property information and choose from our huge range of energy-efficient heat pumps to suit your home's needs, it really is that easy.

Generally yes, our engineer will arrive with the materials required to carry out the installation. In some cases if certain materials are in low supply in your area, they may get delivered separately and will arrive after our installer is present on site.

Each heat pump installation is a unique undertaking with a number of contributing variables, but as a guide we advise that it could take up to 3 full days.

We ask that our customers please make sure all areas used during an installation are fully accessible and clear prior to our engineer’s arrival.

iHeat subcontracts expert engineers, who have undergone a full onboarding process, including DBS checks.