Find quick answers to our most common questions about boiler installations.
General
Here's how a typical boiler installation process goes:
The engineer will start by removing your old boiler.
They will chemically flush your heating system to ensure optimum efficiency.
The new boiler and any additional pipework or equipment will then be fitted.
A thorough boiler test is conducted, and all paperwork is completed.
Once the boiler installation is complete, the engineer will guide you through its operations and routine checks.
To keep your warranty in check, the boiler needs to be registered. This will be completed by iHeat for you.
We perform both gas boiler installations and LPG boilers.
For standard combi boiler replacements, our expert team usually completes the installation within a day. However, for more bespoke installations – such as changing the boiler type, relocating the boiler, or enhancing your heating system – the process may extend over two or more days, always ensuring the highest standards of quality and service.
Yes - any engineers subcontracted by iHeat are fully Gas Safe registered and have undergone all the necessary training and background checks to ensure your new boiler will be installed swiftly and safely.
iHeat offers nationwide boiler installation as fast as the next day, and only uses engineers local to the area of each specific installation, saving you both time and money.
To check an engineer for peace of mind please visit the gas sefety register.
Yes - iHeat quotes are completely free, fixed-price, and fully carried out online. The reason we opt for this streamlined process of online quotes is to remove the need for potentially time consuming and progress delaying on-site location assessments when trying to get a new boiler.
iHeat’s quotes are fixed-price to assure customers we are completely transparent in our practices and want to keep them as fully informed as possible during their boiler installation process.
We provide flexible and secure boiler financing options, ranging from 24 months to a 10-year plan, allowing you to comfortably spread out the cost.
You have the option to pay a deposit of up to 50% to reduce your monthly payments.
Simply finish your checkout and apply for finance on our site. We'll promptly inform you about your approval status.
Here’s an example of what our finance might look like:
Cash Price: £2,150.00
Amount of Deposit: £1,075.00
Total Amount of Credit: £1,075.00
Loan Term: 120 months (10 years)
Annual Rate of Interest (Fixed): 7.36%
Monthly Repayment: £15.55
Representative APR: 12.9%
Total Cost of Credit: £791
Total Amount Payable: £2,941.00
Credit is provided subject to affordability, age and status.
Looking for a boiler with 0% APR finance? Check out our selection on our easy-to-use, instant online quote page to find the perfect fit for your home.
Absolutely! iHeat operates with complete transparency and with our customers' satisfaction at the heart of everything we do
iHeat’s dedicated customer service/support team is made up of friendly, easy to talk to industry experts who are on hand to answer any questions you might have, clear up anything you’re not sure of or dissuade any anxiety you might be feeling regarding your new boiler installation.
We’re here to help you out whatever you need, please don’t hesitate to contact us via phone (0333 305 6880) or live chat, our office hours are 8am-6pm Mon-Thur, 8am-5pm Fri, 10am-2pm Sat. If you smell Gas call 0800 111 999 immediately!
The time frame for iHeat boiler installation usually depends on several factors specific to each unique case, such as:
Property type
Property location
Boiler type (combi, system or heat-only)
Conversion or installation
Where possible, iHeat can have your brand new boiler installed and up and running as fast as the next day.
We understand that a boiler is a necessity in any household, therefore aim to complete your installation as fast as possible for you, while still maintaining safety.
iHeat has already revolutionised the heating industry, transforming it from a laborious task that could potentially take weeks into as simple as click, pick and relax.
Yes - iHeat are one of the leading lights in the heating industry, and over the past several years have established themselves as one of the most reputable boiler companies in the UK.
With a 5-star rating on Trustpilot, accrued from over 7000 customer reviews, and a service rated ‘Excellent, iHeat’s stellar reputation is clear for all to see.
Constantly raising the bar in terms of their service and performance, iHeat has been awarded the prestigious Which? Trusted Trader accreditation. This is only the beginning however, as iHeat promises to not only maintain but build upon these levels of excellence as the company continues to go from strength to strength.
Instead of carrying out potentially disruptive and delaying location assessments, at iHeat we aim to make the quotation process as quick and efficient as possible, we do this by offering a free, instant online quote.
After answering some simple multiple choice questions regarding your current home heating system, our iHeat quote software algorithm rapidly and accurately determines which boilers would be ideal for you.
You can get an instant, free, fixed price quote on a brand new boiler that comes with next day installation from one of our Gas Safe registered engineers, right here. Simply fill in your current heating system information and choose from our huge range of powerful boilers to suit your needs, it really is that easy.
The cost of boilers can vary with each manufacturer and the warranties they offer to find out how much a new boiler costs just head back to the homepage and follow a few questions using our online survey and get your fixed boiler prices in few minutes.
We don't currently install radiators, but customers can feel free to ask our expert engineers to quote radiator prices separately for them.
Yes, you can get an instant, free, fixed boiler and installation price through our easy online quotation process, there's no need to worry about confusing cost changes or miscommunication, the iHeat process couldn't be any clearer.
A kW (kilowatt) is a unit of energy that is used to measure how much energy a boiler can output as heat, the higher a boiler’s kW capacity the more outlets it can service or heat.
A boilers flue is the pipe usually on top of the boiler going outside, usually round but can be square in some cases.
iHeat will take care of that for you - after answering some simple multiple choice questions regarding your current home heating system, our iHeat quote software algorithm rapidly and accurately determines which boilers would be ideal for you.
Many of our sleek, modern combi boilers are compact space saving units, easily able to fit into most standard kitchen cupboards. Combi boilers “combine” a properties heating system and hot water production into one efficient body.
All our engineers are gas safe registered and verified with the gas safe register.
To check an engineer for peace of mind please visit www.gassaferegister.co.uk
A combi or combination boiler is a unit that provides both heating at hot water to your home.
The central heating can be controlled usually using a thermostat (which iHeat supply with a new install).
The hot water is on demand when you open a hot tap.
We offer finance solutions for your boiler from 12 months up to 10 years so that you can spread the cost.
You can also choose to pay up to 50% of the purchase amount as a deposit to bring the monthly payment down.
You simply complete the checkout then apply for finance through our website, we will instantly let you know if you are approved.
We stock a range of boilers with 0% APR finance available, to find out which would suit your property, take a look at our easy, instant online quotation page.
Generally yes, our Gas Safe engineer will arrive with the materials required to carry out the installation. In some cases if certain materials are in low supply in your area, they may get delivered separately and will arrive after our installer is present on site.
Each boiler installation is a unique undertaking with a number of contributing variables, but as a guide we advise that a combi to combi boiler swap could take up to 1 full day, whereas a boiler conversion could take up to 2 full days.
Yes, the installer on the day will remove your old boiler and dispose of this as long as it is safe to do so. They will also take away any packaging from the new boiler and leave your home clean and tidy.
We ask that our customers please make sure all rooms that will be used during an installation (the room in which a boiler is being removed from/being installed in and any rooms with a radiator) are fully accessible, clear and clean prior to our engineer’s arrival.
We don’t currently offer power flushes, we actually recommend this is done prior to installation to ensure any sludge in the system does not damage the new boiler. All iHeat boilers get a chemical flush, free of charge form our Gas Safe registered engineers once installed.
While both a power flush and chemical flush are designed to provide a deep cleanse of your central heating system, aiming to remove sludge, dirt and debris from the pipes, there are some key differences between the two. A power flush works by flushing hot water and a combination of chemicals at very high pressure through heating systems, a chemical flush does not rely on high pressure. Instead, chemical flushes use gravity and a cleaning inhibitor to empty the system of debris and then later refill it with clean water.
Usually any installations above the first floor require scaffolding, however we act on a case by case basis as each property and installation is unique.
iHeat subcontracts expert Gas Safe registered engineers, who have undergone a full onboarding process, including DBS checks.
You can use any Gas Safe engineer for your annual boiler service. We will send you an annual service reminder via email or post.
The warranty is covered by the manufacturer and will cover parts and labour to get your boiler up and running again. This is providing the boiler has been serviced annually. Please consult manufacturers' terms and conditions.
Does your boiler need repressurising? Check out our quick and easy informative guide on how and why you should top up your boiler.
