Why You Can Trust iHeat

Why You Can Trust iHeat
Rick Hope profile photo

Written by Rick Hope

Managing Director

23rd January, 2026

Over 10,000 reviews and an 'Excellent' rating on Trustpilot, thats some good going!

Seriously, we have 1,000's of 5 star reviews, you can read them here.

We've worked super hard to build a strong team in the UK and are proud of what we have accomplished.

Oh, we are also a Which? accredited company!

Which? Best Buy

We understand that by buying a boiler online you may be slightly skeptical, particularly if you haven’t heard of iHeat before.

Well let us put your mind at rest..

Fixed prices, no hidden charges

With iHeat, what you see is what you pay. Your price is absolutely fixed and will not change providing the details you have entered into the quote are correct.

This includes the boiler, installation, pipe work connected to your existing system, flue kit, chemical flush, magnetic filter and wireless controls.

We will even upgrade your gas pipe for free if this is required.

Choice of payments

We offer 0% APR finance over 24 months, plus longer-term finance options up to 10 years at 9.9% APR (subject to status and lender approval).

If you wish you could also choose to pay up to a 50% deposit, bringing your monthly payments down.

If you do have the means to pay for your new boiler in full, this can also be done, preventing the need for any finance applications.

For any further information regarding finance applications, or the payment methods we accept, please feel free to give our friendly team a call on 0333 305 6880.

Only the best boiler brands

At iHeat, we only sell and install high quality, A-rated efficient boilers that not only help keep your future heating bills down, but also reduce your impact on the environment- a win, win!

We stock and install boilers from only the most trusted and celebrated UK and European brands including Viessmann, Worcester-Bosch, Alpha, Ideal, Glow-worm and Vaillant.

Gas Safe engineers

Carbon monoxide poisoning causes deaths in England and Wales every year, and the number varies year to year.

That is why safe installation, regular servicing, and a working alarm are so important.

As a result, the government set up the Gas Safe Register, which states that by law, all gas engineers must be registered as Gas Safe.

At iHeat, we take gas safety very seriously, ensuring that all of our approved boiler installers are Gas Safe Registered.

For your peace of mind, we make sure all of our approved installers display their Gas Safe card upon arrival so you can be sure the work will be done diligently and safely.

All of our engineers are fully vetted with the following checks in place:

  • DBS Check

  • Gas Safety Check

  • Public Liability Insurance

  • CCN1 Qualification Check

  • Work References

  • Previous Work Review

At iHeat, we believe transparency with both the customer, and our engineers, is vital to delivering a great service.

Whilst we use subcontractors up-and-down the country to carry out boiler installations, these engineers will be local to you and have already been subject to our strenuous ‘on-boarding’ process.

In the extremely unlikely event that there is an issue with your installation, iHeat will manage any grievances you may have, aiming to come to the most appropriate solution for you.

Read our full terms and conditions for more information on this.

We’re real people

Sometimes, making big purchases online can seem daunting, especially if you can’t see the people behind the screens.

If this is the case, please feel free to give us a ring to speak with one of our team members who will be more than happy to help you, and answer any questions you may have.

We will also usually give you a call prior to the installation as well as a few days after, just to check that you’re completely happy with your new and efficient boiler.

Up to 10 year warranty

Depending on the boiler and installation route, manufacturer warranties can be available for up to 12 years on selected models.

To claim under the warranty, you must ensure that the boiler has been maintained and inspected by a Gas Safe registered engineer on an annual basis. See our Terms & Conditions for more information.

Get a quote


23rd January, 2026

Rick Hope profile photo

Written by Rick Hope

Managing Director at iHeat

Rick Hope is the Managing Director and Co-Founder of iHeat, leading the company’s mission to simplify boiler and renewable installations across the UK. With a background in digital strategy and business growth.

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Articles by Rick Hope are reviewed by iHeat’s technical team to ensure accuracy and reliability.